SleepMumble 夜籁

Support

SleepMumble (formerly Noctune)

Questions, problems or ideas? Write to zhizhen@agent.qq.com. Please don't attach recordings or sensitive health details.

Common questions

How should I place my phone?

On the bedside table or the bed, screen down, within about a metre of your head and not under a pillow. Plug it in and turn on Do Not Disturb so calls don't interrupt the recording.

It missed some snoring, or caught other sounds.

Go to Settings → Snore sensitivity. Lower it if it catches other sounds; raise it if it misses snoring. Detection is never perfect, and fans, partners or pets can affect it.

Monitoring stopped during the night.

A phone call, another app using the microphone, or a very low battery can stop it. What was recorded is kept and marked as incomplete.

Does anything get uploaded?

Recordings and analysis are not uploaded automatically. If you enable sleep-talk recording, possible speech clips also stay in the app. Files leave only through actions you choose, such as sharing, saving a video or exporting a backup; system backups may also apply. See the privacy policy.

Why does SleepMumble ask to use the network?

Recording and analysis do not need the network. Store services may use it for prices, purchases, restoration and storefront information. Privacy, support, rating and filing links open external pages. A receiving app or cloud service may use the network when you choose to share or save there. We do not upload your recordings.

How do I share a snoring or sleep-talk clip?

In version 1.1.7 or later, open a night’s snoring or possible-speech clips and tap the player’s Share button. Choose up to 60 seconds, preview it, edit the caption and share a video or audio file through the system share sheet. These controls are not present in older versions.

Can I save the video without a social app installed?

Yes. Create the video and tap Save to Photos. On iPhone, allow adding to Photos when asked; the app does not read existing photos. Android 10 and later save to the video library; Android 7–9 let you choose a file location. If permission is denied, you can allow adding in system settings or use the system share sheet to save a file. The saved copy remains after you delete the recording in the app.

Why is a social app missing from the share sheet?

The system lists installed apps that accept the selected file type. Some platforms do not accept files directly from a share sheet. Save the video first, then open your chosen platform and select it to publish. Who can see it depends on that platform and your audience settings.

How do I move my nights to a new phone?

Settings → Backup and restore → create a backup, save it to Files or iCloud Drive, then restore it on the new phone.

I bought the full version. How do I get it on a new phone?

Sign in with the same Apple ID or Google account, open the full version page (Settings → the card at the top) and tap Restore purchase.

Is the price hard for you?

Email us and tell us a little about why. We'll do what we can.

Can it tell me if I have sleep apnea?

No. SleepMumble is not a medical device. If you wake up choking, someone notices you stop breathing, or you are very sleepy during the day, please talk to a doctor. The "Export for your doctor" report can help that conversation.